Terms & Conditions

Last updated May 1, 2009

 

Unless otherwise stated, purchases made through this website are subject to these Terms & Conditions; in all booking arrangements, the person making the booking shall be deemed to have accepted these conditions on behalf of the persons named in the booking.

 

Terms of Use
1.By using this website, you agree to be legally bound by these terms, which shall take effect immediately.
2.If you do not agree to be legally bound by all the following Terms & Conditions, please do not access and/or use this website.
3.Top Day Tours (TDT) may change these Terms & Conditions at any time by posting changes online. Please review these Terms & Conditions regularly to ensure you are aware of any changes made by TDT. Your continued use of this website after changes are posted means you agree to be legally bound by these terms as updated and/or amended.
4.You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use content from this website (inclusive of text, images, URLs, pricing information, etc.) in any way except for your own personal, non-commercial use. Any other use of SpainDayTours.com content requires the prior written permission of TDT.
5.You agree to use SpainDayTours.com and TDT-affiliated websites only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of SpainDayTours.com.
6.Your use of SpainDayTours.com or any TDT-affiliated sites is intended for personal, non-commercial use and/or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative, false or fraudulent requests. You agree not to use robots or other automated means to access this site, unless specifically permitted by TDT.

Product Validity, Modifications & Amendments
7.All products, tours and services offered by TDT are valid as per the dates displayed at SpainDayTours.com or any TDT-affiliated website. TDT is not responsible or liable for any information that it does not directly provide.
8.All requests for modifications/amendments must be directed to the TDT Customer Care Team (click here to submit a "Date Amendment" request on an existing booking) who will process the request.
8.1 TDT does not charge a fee to amend or change the dates of an existing booking, as long as the request is received by our Customer Care team more than three (3) days ahead of your confirmed travel date.
8.2 It is not possible to change or modify a special event, theatre or show ticket. Sales of these tickets are final and cannot be amended once your original purchase is confirmed.
8.3 All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; TDT cannot guarantee the success of any date-change request.
8.4 If you request a date change within three (3) days or less of your confirmed travel date, TDT will attempt to honor your request; however changes made three days or less from your original travel date may attract an additional fee.
8.5 If you make a purchase using a TDT promotion code, or if you accept a discount or special-offer price during the TDT checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. TDT may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However TDT reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.
9.Occasionally our suppliers and/or service providers make changes to tour dates, prices, inclusions, coverage, age requirements, etc. As a result, TDT reserves the right to cancel, change or substitute any service, tour, ticket or product that you have booked at SpainDayTours.com or through TDT-affiliated websites, at any time, for any reason.
9.1 In such cases, if you are dissatisfied with the alternatives offered, you are entitled to a full refund of the original purchase price.
9.2 Notwithstanding the above, when we are informed in advance by our agents, service providers and/or suppliers of a significant change to a booking and/or to a tour, product or event, we make every reasonable effort to notify the consumer, travel agent and/or distributor as appropriate, in order to amend or re-issue the booking where feasible.

Pricing & Inclusions/Exclusions
10.Prices listed on SpainDayTours.com and TDT-affiliated websites are per person, unless otherwise specified.
11.Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by TDT.
12.Price quotations are subject to change without notice, until a booking has been confirmed.
13.Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
14.Prices do not include tips/gratuities to tour directors, drivers or local guides; passport and visa fees; baggage and personal insurance; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of SpainDayTours.com or TDT-affiliated websites.

Payments & Cancellations
15.TDT accepts the following credit cards: Mastercard, Visa.
15.1 There is no charge or service fee for processing credit-card payments.
15.2 Full payment by credit card is required to make a reservation. Payment will be listed as Paypal on the credit card statement.
16.No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
17.Canceling a booking with TDT can result in cancellation fees being applied by TDT, as outlined below. Additional fees may be levied by the individual supplier/operator (see your TDT Voucher for specific details). When cancelling any booking you will be notified via email, facsimile or telephone of the total cancellation fees.
17.1 Event, Attraction, Theatre, Show or Coupon Ticket
These are non-refundable in all circumstances.
17.2 Tour or Package Commencing During a Special Event Period
These are non-refundable in all circumstances. This includes, but is not limited to, Trade Fairs, Public or National Holidays, School Holidays, New Year's, Thanksgiving, Christmas, Easter, Ramadan.
17.3 Other Tour Products & Services
If you cancel at least 1 calendar day in advance of the scheduled departure or commencement time, you will receive a full refund (less 5 Euros handling charge).
If you cancel within 24 hours of the scheduled departure or commencement time, you will be charged a 100% cancellation fee.

Passports, Visas & Insurance
18.It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.
19.As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure.
20.We strongly recommend that you purchase a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter travel dates, many policies will reimburse the cost of cancellation fees and related expenses.

Disclaimers & Limitations of Liability
21.Under no circumstances will TDT or its agents, affiliates, service providers, suppliers, and/or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of SpainDayTours.com regardless of the form of action.
22.TDT and its agents and suppliers, in making arrangements for hotels, tours, transportation or any service in connection with the itineraries of individual customers, shall not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property due to act of default by any hotel, carrier or other company or person providing services included in the tours.
23.Furthermore, TDT and its agents and suppliers accept no responsibility for any sickness, pilferage, labor disputes, machinery breakdown, government restrains, acts of war and/or terrorism, weather conditions, defect in any vehicle of transportation or for any misadventure or casualty or any other causes beyond their control.
24.TDT’s content - including the information, names, images, pictures, logos, prices, dates, and availability regarding or relating to TDT, SpainDayTours.com and/or to a TDT-affiliated website, service provider, operator and/or distribution partner – is provided “AS IS” and on an “AS AVAILABLE” basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
25.At TDT we check and recheck the details about all the products and services we offer for accuracy. However, TDT does not warrant that functionality, content or information contained on SpainDayTours.com or any TDT-affiliated website will be uninterrupted or error free, that defects will be corrected, or that SpainDayTours.com or the servers that make it available are free of viruses or bugs.
26.If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

 

 

 

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